Shipping policy
Shipping Policy
We ship within the United States and offer local delivery in the Hortonville, WI area.
Processing time
Orders are processed within 5 to 10 business days before shipment or delivery. Custom, personalized, engraved, and made-to-order items may require the full processing window. Business days are Monday through Friday, excluding holidays.
Shipping options and costs
Available options and costs are shown at checkout. Our current options are:
- Standard shipping: flat rate of $8.00
- USPS shipping: carrier-calculated rate with a $2.00 handling fee
- Local delivery: free within 10 miles of Hortonville, WI 54944
Local delivery
Local delivery is available for addresses within 10 miles of Hortonville, WI 54944, at no charge. Once your order is ready, we will contact you by email to arrange a delivery time. Please make sure your email address and delivery address are accurate at checkout. Addresses outside the 10 mile radius are not eligible for local delivery and can choose Standard or USPS shipping instead.
Delivery
After your order ships, delivery time depends on the carrier and destination. Tracking information will be provided when available. Carrier delays, weather, holidays, and incorrect addresses may affect delivery times and are outside our control.
Address accuracy
Please make sure your shipping address is accurate before completing your order. If you need to change it, email us right away at brian@yogerstsolutions.com. We can only update the address before your order ships or is delivered, and we are not responsible for packages sent to an incorrect address provided at checkout.
Damaged or lost packages
If your order arrives damaged or does not arrive, contact us at brian@yogerstsolutions.com as soon as possible so we can look into it. See our Returns & Refunds policy for details.
Questions
For shipping questions, contact brian@yogerstsolutions.com.